Privacy Policy

We collect the following categories of information:

• Account information. When you create an account, we collect your name, email address, and any other information you choose to provide such as a phone number or profile photo.
• Content you submit. Messages, support requests, reviews, photos, ratings, notes, and any other content you upload to the Services.
• Device and usage information. Device type, operating system version, app version, language, time zone, IP address, crash logs, and information about how you interact with the Services (features used, screens viewed, session duration).
• Cookies and similar technologies. Our websites use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings.
• Information you provide via forms. When you contact us through the contact form, we collect the information you submit (name, email, message).

We use the information we collect to:

• Provide, operate, and maintain the Services.
• Authenticate you and secure your account.
• Respond to your support requests and other inquiries.
• Send service-related notifications, including email and push notifications.
• Improve, personalize, and develop new features for the Services.
• Monitor and analyze trends, usage, and activities in connection with the Services.
• Detect, prevent, and address fraud, abuse, security, or technical issues.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We may share information with the following categories of recipients, only as necessary to provide the Services or as required by law:

• Service providers who help us operate the Services, such as cloud hosting (Vercel), email delivery (Resend, Amazon SES), analytics, and customer-support tooling. These providers are bound by confidentiality and data-protection obligations and may only use your information on our instructions.
• Legal and safety. We may disclose information when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or the safety of others, or investigate fraud or abuse.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction; we will notify you of any change in ownership.
• With your consent, for any other purpose disclosed to you at the time we collect the information.

We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact-form submissions are retained for up to 24 months unless a longer retention period is required by law or to address an ongoing matter.

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to certain legal exceptions.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.
• Receive a copy of your information in a portable format.

To exercise these rights, email us at cigarlink@radol.net. We will respond within the timeframe required by applicable law.

The Services are not directed to children. We do not knowingly collect personal information from anyone under the age of twenty-one (21). If you believe a child has provided us with personal information, please contact us at cigarlink@radol.net and we will take appropriate steps to delete it.

The Services are operated in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or any other country in which our service providers operate. By using the Services, you consent to such transfers.

The Services may contain links to, or interoperate with, third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties; we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above and, where appropriate, provide additional notice through the Services.

If you have questions or concerns about this Privacy Policy or our data practices, contact us at cigarlink@radol.net or through our contact page.